Cardiff Family Gateway is a clear, accessible referral route for anyone who has well-being concerns about a child or wants to learn more about the available support available to families throughout Cardiff. The Gateway provides a clear pathway into other support services and is the first point of contact for information, advice and assistance. The service complements the existing provision already available from education and health services.
The Gateway provides information, advice and assistance on a wide range of topics and enquiry areas such as money advice, housing, welfare benefits, child behaviour, child care, school attendance, health and well-being, parental support and much more.
Any professional, parent, child or young people or member of the public across Cardiff who would like information, advice and assistance regarding the well-being of a child.
Contact Officers will help you navigate the system, talk you through an assessment and triage to discuss your concerns and needs. Clear referral path into appropriate specialist services and provisions. Referrals with a clear safeguarding concern are directed to a social worker who will make a decision regarding the service best placed to support the family.
The Family Gateway works alongside and refers directly into both the ‘Family Help’ and ‘Support 4 Families’ teams for when families need short term intervention or facing more complex, severe issues.
Cardiff Family Gateway is a free service.
Referrals or requests for information, advice and assistance can be made by professionals, parents, children and young people or members of the public by telephoning the Family Gateway on 03000 133 133, via email ContactFAS@cardiff.gov.uk
Cardiff Council Helpline For Parents/ Carers of pupils with ALN
Contact the helpline
If you are a parent or carer of children and young people with additional learning needs, please contact us. We can provide you with advice and support.
Parent and Carer Helpline: 02920 872 731
SNAP Cymru provides information, advice and support for parents, children and young people who have, or may have, special educational needs or disabilities.
The system for supporting children and young people with special educational needs and disability in Wales is changing. The Welsh Government is bringing in a new more flexible and responsive system of meeting the needs of children with special educational needs or disabilities and are striving to deliver a fully inclusive education system for the learners of Wales.
The new system will ensure:
needs are identified early, addressed quickly and all learners are supported to reach their potential.
our professionals are skilled and confident in identifying needs and deploying strategies to help learners overcome their barriers to learning.
that the learner is at the centre of everything we do and that they and their parents and carers are equal partners in their learning. (Person Centred Approach)
From September 2021 the new system will be brought in gradually over the next few years (2021 -2024). Here are some of the key messages about these changes and what they may mean for you and your child.
The term Additional Learning Needs (ALN) will replace the terms Special Educational Needs (SEN) and Learning Difficulties and Disabilities (LDD)
Special Educational Needs Coordinators (SENCos) in schools will now be called Additional Learning Needs Coordinators (ALNCos)
The mandatory ALN Code for the new system will cover children and young people aged 0-25. This means that early years and further education colleges will have duties under the Act, but this does not include higher education or apprenticeships.
The current graduated system of Early Years/School Action, Early Years/School Action Plus and Statements is being replaced over the course of the next 3 years. All children and young people with an identified additional learning need (ALN) that requires additional learning provision (ALP) will have an Individual Development Plan (IDP). The IDP will replace all other individual plans. IDPs for children under compulsory school age, who require them, i.e.in the early years will be maintained by local authorities.
Most Individual Development Plans will be maintained by the school but may also be maintained by the Local Authority for those learners with the most complex needs.
The Act expects that all partners such as Education, Health and Social Care will work in collaboration to support children and young people with ALN.
There will be increased opportunities for children, young people, parents and carers to contribute to the creation and maintenance of Individual Development Plans through Person Centered Planning.
It is expected that working together more closely should help to avoid disagreements.
All reasonable steps will be taken to ensure additional learning provision will be provided in Welsh, if required.